Finding the Right Way to Connect with Gen Z in Debt Collection – From Someone Who Is Gen Z
Working at APD Services, in an industry were connecting with people is central to everything we do, I started asking myself: Are we actually connecting with people like me? I’m Gen Z. I’ve grown up in a world of smartphones, social media, group chats, and apps that work instantly. So naturally, I got curious. How does our industry – […]
Should England take insight from Wales by capping council tax liability order costs?
And should councils consider extending payment plans to 12 months to ease financial pressure on households? Early this week, our team attended a thought-provoking meeting that sparked lively debate around the local authority Council tax and Business Rates recovery space, addressing the following topics: 1. A statutory cap on “reasonable costs” for liability orders In […]
Debunking the myths on paying Penalty Charge Notices (PCNs)
“You Can Ignore a PCN and It’ll Just Go Away” There’s a common (and costly) myth: that if you ignore a council-issued Penalty Charge Notice (PCN), it’ll somehow disappear. Some believe that if they move house, the trail goes cold. Unfortunately, that couldn’t be further from the truth and believing it can turn a small fine into a much […]
The Welsh Language Act: Why Bilingual Enforcement Matters
At APD Civil Enforcement Services, we understand that being in debt is never a choice, and during difficult financial times, clear communication matters more than ever. For many people in Wales, that means being able to speak, read, and receive support in their first language – Welsh. Why the Welsh Language Matters Around 26.9% of […]
Why Choosing the Right Process Servers Can Make or Break a Case
When legal deadlines are tight, every minute counts. Whether it’s a statutory demand, a divorce petition, or an urgent injunction, serving legal documents correctly and on time can be the difference between a smooth legal process and costly delays. At APD Services, we’ve seen first-hand how having the right process serving team can transform outcomes, […]
Late Payments in the UK: A Systemic Risk to Business And How Organisations Should Respond
Executive Summary Late payment is no longer a routine operational inconvenience for UK organisations. It is now recognised by the government as a systemic economic risk, contributing to business failure, reduced investment, and lost productivity. As regulatory scrutiny increases and payment practices face greater oversight, organisations are being forced to reassess how they manage overdue […]